Although nobody got sick in our direct neighborhood, the impact of the coronavirus (Covid-19) has affected us pretty hard as we have been closed for several months. We recognize the disruption the virus has caused not only to us and the world but to you as individuals too.
Now the good thing: we used the “extra free time” to renovate our rooms and other facilities in an even more sustainable way. We believe all travelers deserve a healthy and peaceful environment during their holidays and we are ready to offer this!
There is loooots of open space and nature all around Carpe Diem. You will find a peaceful, healthy, relaxing and comfortable environment that is hard to find elsewhere.
The remoteness of Finca Carpe Diem makes it easier for us to keep it safe and manage the special corona situation.
Nevertheless, we are constantly seeking advice from the Colombian government and other relevant entities, such as the World Health Organization, to review our processes as the virus evolves.
We recognize how important it is to contain the virus, so we follow the required guidelines carefully.
We take the safety of our guests and employees very seriously, so we have some protocols regarding Covid 19:
Comunal areas are disinfected regularly
Critical touch points such as door handles and switches are desinfected throughout the day
Guest rooms are thoroughly cleaned and disinfected before and after receiving new guests
You will find hand disinfection or antibacterial gels in your room and all relevant places (toilets, restaurant area, etc.)
All products coming into the business are disinfected at the point of entry
There is a distance of 2 meters between tables in our restaurant.
There is a distance of 1,5 meter between beds in a dorm. There are no bunk beds.
We do not accept guests for spending only the day. You need to stay at least one night.
The cleaning and kitchen staff wears a disposable mask and gloves, and a fluid resistant apron while doing their activities. They also wash their hands with antibacterial gel after every activity (for example when the cleaning of a room is finished).
We care a lot about the service and food preparation. We disinfect all the kitchen utensils that are used for food preparation before and immediately after the end of the service. We disinfect the tables, floors and the whole restaurant area before and right after every service. The kitchen is totally disinfected at the end of the day.
GUESTS RELATED PROTOCOLS
Upon arrival, we desinfect your luggage, shoes and hands
We also check your temperature and symptomes
Pre-plan check in and out time, to avoid crowded reception
No communal bathrooms so use bathroom in your room
You are responsible for the cleaning of your room during your stay. Cleaning staff won t enter your room. Please ask reception anything you need (cleaning stuff, towels, sheets, etc.)
RECOMMENDED CONDUCT in the neighborhood
Keep distance with other guests and employees
Wash hands regularly
Sneeze or cough into into your elbow
Don’t interchange items with other guests
Note limitation of number of guests in public areas
EMPLOYEE RELATED PROTOCOLS
Desinfection upon arrival at work
Daily check of health condition and temperature
Frequent sanitation of hands and use of gloves
Personal protective equipment are defined for each position, and mandatory use of face mask
Staff are frequently reporting the health condition of close family members to reveal any risk of contamination